This paper presents a framework that deals with psychological aspects that are relevant in the daily work of criminal analysts. These aspects include structuring and reasoning of criminal information, understanding and sense-making of information, and the mitigation of cognitive biases in the analytics process. Each of these human factors is described in terms of a problem statement, how the problem is addressed, and which results have been achieved so far. The Human Issues Framework bundles them and gives advice on how they can be taken up by system designers and developers. In this way the Human Issues Framework builds a sound basis for the design and specification of visual analytic systems for criminal analysis from a psychological perspective.
Keywords
Criminal analysis, reasoning, evidential structuring, sense-making, cognitive bias, human issues framework.
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